POP3 Email Account Setup Instructions - Outlook Express 5 & 6

How to Configure Outlook Express to Check Your new E-mail address

Outlook Express is an e-mail application included with Internet Explorer. To add an e-mail address to Outlook Express, follow the procedure below, which will take less than 5 minutes. You can configure Outlook Express to check as many e-mail addresses as you like, so you can easily add your new email address to any addresses you may already have.

First of all, you need to find out what your Outgoing (SMTP) server is. Don't worry about the jargon and click here for some full instructions on how to find this out. Once you have it written down, come back to this page and carry on setting up the account.

I suggest you print this page out, if you have any problems then please give me a call and I can talk you through adding the new account.

  1. Start Outlook Express.
  2. Choose Accounts from the Tools menu. The Internet Accounts window will open.
  3. Click the Mail tab. This will show you any e-mail accounts that are currently set up in Outlook Express.



  4. Click the Add button. A menu will pop up: choose Mail.
  5. The Internet Connection wizard will appear to guide you through a series of configuration steps for the e-mail address you want to add.
  6. The Your Name screen will appear.
  7. Enter your name as you want it to appear in e-mails.

    e.g. John Smith

  8. Click Next. The Internet E-mail Address screen will appear.
  9. Enter your new e-mail address, e.g. John.smith@something.com


  10. Click Next. The E-Mail Server Names screen will appear.
  11. Enter the following information:

    My incoming mail server is a: POP3
    Incoming mail (POP3 or IMAP) server: mail.yourdomainname.com
    Outgoing mail (SMTP) server: mail.yourdomainname.com

  12. Click Next. The Internet Mail Logon screen will appear.
  13. Click the first log on using radio button and enter the following information:
    POP account name john.smith@something.com (Your full email name)
    Password Your password (Which I have sent to you via email)

  14. Click Next. The Congratualations window will appear.
  15. Click Finish to complete the account setup.

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How to Configure Outlook Express to Apply SMTP Authentication

When you set up an e-mail address in Outlook Express, you must apply the smtp authentication as our mail server requires that this be turned on or it will not allow you send email only recieve emails. If you try to send an email and your Outlook Express has given you an error and not sent the email then please follow the instructions below to enable the smtp authentication.

  1. Choose Accounts from the Tools menu. The Internet Accounts window will open.
  2. >Click the Mail tab. This will show you any e-mail accounts that are currently set up in Outlook Express



  3. Click the account (mailbox) you want to configure from the window that pops up.
  4. Click the Properties button.
  5. Then click on the Server Tab.
  6. Under Outgoing Mail Server at the bottom you will see a check box that should be ticked, please tick this box to enable the smtp authentication.



  7. Click OK.
  8. Click the Close button.Outlook will now allow you to send email through our mail server.

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How to Control Sending and Receiving E-mail From Individual Mailboxes

When you set up an e-mail address in Outlook Express, you can select whether to look for new messages for that mailbox when you click the Send and Receive button. You can configure Outlook Express to check as many e-mail addresses as you like.

  1. Choose Accounts from the Tools menu. The Internet Accounts window will open.
  2. Click the Mail tab. This will show you any e-mail accounts that are currently set up in Outlook Express



  3. Click the account (mailbox) you want to configure from the window that pops up.
  4. Click the Properties button.
  5. Uncheck the Include this account when doing a full Send and Receive box.



  6. Click OK.
  7. Click the Close button.Outlook will no longer check that mailbox when the Send and Receive button is pressed.

If a mailbox is not checked automatically by the Send and Receive button, choose Send and Receive from the Tools menu and select the account you wish to check from the menu that pops up. Outlook will check that mailbox for new messages.

Unless you choose which mailbox to use when sending a message, Outlook Express will send it using the default account (mailbox). To send using a different account (mailbox) choose Send Message Using from the File menu and choose the account (mailbox) you wish to use from the menu that pops up. This option is only available from the New Message window, or if you are replying to or forwarding a message.

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Some Advanced Options

(I wouldn't bother with these unless you really want to)

How to Configure Outlook Express to Leave Mail on the Server

When you retrieve your e-mail, Outlook Express copies each message from sumitmedia's servers to your hard drive. By default, Outlook Express is configured to have all e-mail messages deleted from the mail server after being downloaded to your computer. However, you can configure Outlook Express to leave your e-mail on the server. Outlook Express then keeps track of which messages it has already retrieved. This feature will allow you to check your e-mail from work, while leaving it on the server for later retrieval at home. Outlook Express also allows you to select a time duration for leaving mail on the server. Setting a duration is important if you have all of your e-mail clients configured to leave mail on server.

  1. Choose Accounts from the Tools menu. The Internet Accounts window will open.
  2. Click the Mail tab. This will show you any e-mail accounts that are currently set up in Outlook Express.



  3. Highlight your mistral e-mail Account and click Properties.
  4. Select the Advanced tab.
  5. Check the box for Leave a copy of messages on server. It is recommended to check the box for Remove from server after 5 day(s) box. You can increase or decrease the amount of days your mail is left on the server. If you have Outlook Express set to remove mail from the server after 5 days and do not check mail for 14 days, the mail will stay on the server until you download it to your hard drive.



  6. If you are asking Outlook Express to leave messages on the server please ensure that you remember to select one of the remove options as your mail box will have been limited to a certian size as specified when the acounts where provided.
  7. Please Note: If you leave to many emails on the server you will recieve a notice from the mail server that you are running out of space when your box is filling up. Emails are automatically deleted after 3 month, this is to prevent unused email accounts filling up and causing problems on the server for the rest of the users.
  8. Click OK.

Outlook Express is now configured to leave mail on the server.


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